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Answer by Jerie Wang for Triage needs to be fixed urgently, and users need to be notified upon receiving a review ban!

I have reviewed a few hundred triages over the past years and it's the first time that I got review banned. I see why this happened and I will continue review posts after the ban ends. However, here are a few things I want to point out from the perspective of a not-so-hardcore SO user:

  1. I usually only enter the review queue when there's the red overflow indicator. The only reason why I'm doing triage is because I want to help out the community that has basically taught everything about coding and allowed me to grow from a complete beginner to the most-respected coder in my school.
  2. When I saw the red indicator this morning and the dropdown says "no review queues available" I genuinely thought there's a bug in SO and stumbled into the ban message when I tried to figure out what happened with the intention of filing a bug report.
  3. I never knew there was a Help and Improvement queue and that choosing Requires Editing will send the post to a different queue until now.
  4. I read the entire review queue guideline document several times over the past years. When I just started working on the triage queue I always chose Unsalvageable for problematic posts. Then when I looked at my flagging history I found that about half of the posts I flagged for closing were disputed as Requires Editing, and that made me wonder if I've been too critical and started sorting questions to Requires Editing category (which was what lead to this ban). I admit I should have gone back to the guidelines when I had that question but I didn't.
  5. For posts that actually fit the definition of Requires Editing I usually just edit them when I see them instead of flagging (so this means I'll probably never choose Requires Editing in the future.

I think one possibly easy-to-implement improvement is to make reviewers who do not have access to Help and Improvement queue aware of the existence of H&I. Maybe add to the review queue dropdown something like "this action will send the post to a different queue so choose it carefully" to the explanation for Requires Editing. For me the problem isn't that I didn't read but I never knew that. As I mentioned earlier, I only review posts because I wanted to help alleviate the stress of the community and I would have never chosen "sending this post to another queue that's already overflowing" if I knew that's what would happen. To the best of my knowledge this is not documented anywhere (I can't confirm it now because of the ban). I think many reviewers with the same intentions will be benefitted a lot if this is made obvious to them.


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