I have just been review banned and quite frankly I felt a little dispirited. After taking some time to read all the MetaSO posts, questions and answers (like this) related to Triage, I agree with why the ban is being applied. But I think there's a disagreement with the workflow the ban is being placed.
I understood this is a common issue and is being considered to make changes to. So on that note i have few points that I would like to add that i feel should be considered.
Getting a ban can mean two things,
- The User has done something wrong.
- The moderator doesn't agree with the user.
Now, there needs to be different workflows to identify these issues and address them. I feel that even if a moderator is proposing for user to be banned, there need to be an automated process to check the following:
1. Is this the first time the user is being banned?
- If yes, then the ban should be converted to an automated ban for a couple of days or a week with a warning/notification to the user. And the ban should start from the time the user logs in first after the ban is passed.
- The user should also be provided with a set of web-links to posts or tutorials on the guidelines.
2. For the specific triage the user is being banned, what is the majority vote?
- If what the user has chosen is not the majority, it means that the user has done something wrong. And the ban will be justifiable.
- If the majority is the same as what user has chosen, it means that there's a disagreement between the moderator and the majority users. This needs to be addressed further, like giving the user an option to justify themselves why they think it Requires Editing.